Discover all the advantages of MyMetLife and register.
MyMetLife advantages
Consult information
By registering your policy online, you can access a statement of account, track your funds' performance, and stay informed about all the details of your life/personal accident coverage.
How do I access MyMetLife account?
By registering your policy online, you can access a statement of account, track your funds' performance, and stay informed about all the details of your life/personal accident coverage. To initiate the process, please submit this form https://www.metlife.jo/how-we-can-help-you/join-mymetlife/ . We will then provide you with a password to facilitate your online policy registrationFor inquiries or assistance, please contact our call center +962 6 5930912, Sunday to Wednesday from 8:30am to 4:30pm and Thursday from 8:30am to 3:00pm.
1. Enter this link.
2. Enter your username and password.If you don't remember your password, click on “Forgot your password?” to receive an email with a link to generate a new one. The link is valid for 24 hours.
Need help? If you are having difficulty logging in to access the MetLife customer portal, please contact us.
Call us: +962 6 5930912, Sunday to Wednesday from 8:30am to 4:30pm and Thursday from 8:30am to 3:00pm.
Frequently Asked Questions
Updating your personal details is easy and quick. It's crucial to do so whenever there are changes to ensure your policy remains up-to-date. Simply fill out and submit our 'Request for Customer contact update' form under the Forms Library section: https://www.metlife.jo/how-we-can-help-you/forms-library/
You have the flexibility to choose a payment term that aligns with your needs and budget. Depending on your policy type, you may opt to pay premiums annually, semi-annually, quarterly, or even monthly (subject to signing an amendment form). Additionally, some policies offer the option of a single premium payment.
Yes, you will receive a deposit receipt as confirmation of any payment made.
It's advisable to review your coverage regularly, ideally at least once a year. If you experience significant life changes, such as getting married, having a baby, or expanding your business, you may need to review more frequently to ensure your insurance aligns with your new circumstances. The best way to ensure you have adequate coverage is to speak with us. Simply reach out to your agent or fill out our short 'Contact Us' form, and one of our agents will contact you at your convenience. Alternatively, you can call us at +962 6 5930912, Sunday to Wednesday from 8:30am to 4:30pm and Thursday from 8:30am to 3:00pm. and we'll assist you in adjusting your policy to meet your needs.