Talk to us!
We are at your disposal to help. You can contact us using the following methods:
Phone Contact
Our call center is available from Sunday to Wednesday from 8:30 am to 4:30 pm and Thursday from 8:30 am to 3:00 pm.
We are available to help you via email.
In person
We have agents and offices spread across the country
Contact us at the following number:
- +962 6 5930912
Send us an email to:
For your nearest office here.
Customer support tools
Contacts
We have several forms of contact available so you can speak to us and clarify any doubts that may arise.
Participation in a claim
You can repost a claim in 3 steps: dowload the form depending on the claim, gather necessary documentation and send the documents to us. For more details here.
Common questions
We have several sections on our website clarifying common doubts related to insurance that maybe useful to you.
Modification to your policy
Updating your personal details is easy and quick. It's crucial to do so whenever there are changes to ensure your policy remains up-to-date. Simply fill out and submit our 'Request for Policy Change' form under the Forms Library section.
Legal and political information
You can consult our detailed information on MetLife's privacy policy here and about the legal notices here.
MyMetLife
Join MyMetLife to access your personal area where you can monitor all information related to insurance contracted with us.